Our Audience Promise

City Recital Hall welcomes everyone with respect, joy and care. We are dedicated to creating exceptional live music experiences that reflect the acoustic quality and intimacy of City Recital Hall.

Customer Service Promise

Whether it is in person, over the phone or online, City Recital Hall staff will:

• Put the safety of the customer, hirer, artist and staff first
• Listen to your concerns and respond accordingly
• Keep your details private and secure at all times
• Treat all customers, hirers, artists and staff with the greatest respect
• Conduct ourselves with the highest level of professionalism

Image: Jess Gleeson, Tasman Keith performing for Switched On: Alex the Astronaut, City Recital Hall, March 2022